Proposta de um plano de ação para otimizar os recursos destinados à aquisição de materiais bibliográficos do SIBI/UFAL : a contribuição do SIBI nas avaliações de desempenho da UFAL no âmbito do SINAES

Abstract

The Organizational Performance Assessment (ADO) in the Federal Institutions of Higher Education (IFES) is carried out through the National System of Evaluation of Higher Education (SINAES) that evaluates undergraduate courses and the institution as a whole. As of 2007, with the implementation of the Federal Universities' Restoration and Expansion Program (REUNI), there was an increase in the number of places, the creation of new courses and internalization, in other words, the creation of Campi within the states . On the other hand, in recent years, Brazil has been through a financial crisis that has led to a reduction in financial transfers to IFES. With REUNI, the Federal University of Alagoas (UFAL) hás expanded into nine undergraduate and two Campi courses, greatly increasing the informational needs of the academic community. Assuming that the university library is part of the set of factors that compose the quality parameters established by the Ministry of Education (MEC) in the evaluation processes of SINAES, both in the institutional evaluation and in the undergraduate courses evaluations, this research aims to respond to the following question: What can be done to adapt the collections of the Library System (SIBI) to the new demand of (UFAL) in view of the reduction of financial transfers from the Federal Government to IFES? SIBI / UFAL was the object of study, which is responsible for the bibliographic support of the thirteen libraries that are available in the three Campuses of the university. The general objective of this study is to identify strategies to optimize the resource for the acquisition of SIBI bibliographical materials in order to contribute to the performance evaluations of UFAL within SINAES. The specific objectives are: i) to choose a process from the macro-process of Training and Development of Collections to apply the Method of Analysis and Problem Solving (MASP); ii) apply the MASP to the acquisition process of SIBI / UFAL bibliographic materials; iii) to propose a plan of action to improve the process of acquisition of SIBI / UFAL bibliographic materials. The study is characterized as a qualitative, exploratory-descriptive and applied research, using the action-research method and MASP techniques. As a result, the study identified problems that compromise the efficiency and effectiveness of the acquisition process of bibliographic materials. He chose one of the problems listed in the study, analyzed the problem most voted by the team based on facts and data, listed the main variables causing this problem and, through these causes, a set of actions was identified with improving the process. As final considerations, the study shows that the use of methodologies and management tools in University Libraries, such as Process Management, MASP, Training and Collection Development Policy (PFDC), among others, are essential for good performance of the activities of the team, for the efficient use of resources, to subsidize the decision making of the manager librarian and, mainly, to optimize the products and services offered to the academic community.