A nova lei de licitações e a gestão de processos: mapeamento e padronização na Secretaria Municipal de Educação de Maceió/AL

Abstract

Public Administration seeks to speed up its actions and procedures, aiming to monitor changes occurring in the scenario in which it operates and meet the needs of society. Public institutions, when seeking improvements in their performance, need new tools that adapt to the current management model and contribute to improving their results. In view of this, this research proposes to investigate the context of purchasing and bidding processes, verifying any need for standardization within the scope of municipal public management, considering the changes brought about by the New Tenders and Contracts Law, Law No. 14,133/2021, within the scope of the Municipal Department of Education (SEMED) of Maceió/AL. Initially, a brief contextualization was carried out on the topic, regarding the need for fast and efficient processes in public management, aiming to make better use of available public resources. From this perspective, the research addresses public management models, process management, process mapping and process standardization, in the context of purchasing and bidding, considering the new legislation on the topic. It is a technical-scientific product that was preceded by applied and qualitative, descriptive and exploratory research, with bibliographic and documentary research as the technical procedures used. Interviews were carried out with employees involved in the present processes, with the aim of verifying existing needs and problems, as well as verifying whether the mapping and standardization of procedures are real needs. From there, it was possible to define the current flow of SEMED's purchasing and bidding processes (As Is), so that, based on the innovations brought about by the new legislation, possible improvements could be identified, proposing a Purchasing and Bidding Manual to be followed by the entire the body, presenting the main guidelines necessary for the processes, guiding the employees involved to better execute them, in addition to other actions that can contribute to a faster and more efficient process in municipal public management. In this sense, it was identified that mapping processes is a current need given the slowness of the procedures and the need for speedy processes, as they are objects necessary for the day-to-day activities of the body and thus the proposal of the manual seeks to contribute to improve the processes carried out and the efficiency of municipal public management.