O impacto das novas tecnologias sobre o mercado de trabalho no setor bancário brasileiro.

Abstract

In a broad context, new technologies have been precursors of cultural, social and economic transformations across society, including enabling changes that have directly impacted the labor market in the most diverse areas. This paper seeks to analyze the impact of new technologies on the labor market in the Brazilian banking sector. Thus, in view of the observation of the number of jobs that are being eliminated in the banking sector year after year, interest for the development of this research arose, aiming to search for a relationship between the technological advances experienced in the banking sector and its impact on the banking market. banking work, taking into account a time window of five years. The methodology used in this work is of the type bibliographic research with qualitative focus and exploratory nature. The data presented here were collected from several sources, including: Banco Central do Brasil (BACEN), Federação Brasileira de Bancos (FEBRABAN) and the Departamento Intersindical de Estatísticas e Estudos Socieconômicos (DIEESE), in addition to consultations with data and information made available banks in their annual reports and / or financial statements. From the compilation of this information, it was found that the functions related to the back office in banks tend to be emptied, giving space to automation processes based on new technologies newly emerged in the sector, as well as change the professional profile of bank employees. In view of the magazines and data collected in the sector, it was found that the banking sector has been going through a process of digitization due to the increase in competition from fintechs as well as the appearance of new technologies, which has been causing a reduction in branches and jobs.