Análise dos processos logísticos em uma transportadora rodoviária de cargas vinculada a multimodalidade

Abstract

This work aims to analyze the configuration of the logistic processes in a road cargo transport company linked to air transport in the state of Alagoas. Theoretically, it is based on the exposition of concepts specific to the logistical process, addressing issues related to transport administration now reflected on the case under analysis, enabling the confrontation between theory and practice when exposing the standards adopted by the carrier, which adheres to the artifice, still incipient, multimodality as a differential. As for the methodology, semi-structured interviews were applied to the organization's employees, as well as documentary and bibliographic analyzes, where, together with the observer's knowledge, they served as sources for data collection and examination. The appreciation of the case proved to be satisfactory, since its objectives were achieved by showing, through its results, the consequences of the adopted strategy, the company's level of logistical planning and the stages of the physical distribution process. The analysis clarifies advantages and disadvantages in the strategic definition, points to the need for planning and observes the company's procedures, providing information for the elaboration of a planned and integrated management, avoiding possible obstacles in the synergistic process, such as: communication barriers and rework in the logistical flow, leading to loss of efficiency. The challenge is to develop an internal planning, elaborated on the basis of the outsourcing strategy, to introduce management tools without, however, compromising the multimodal format, so as not to interfere in the associated supply chain, as the entire chain will be harmed if one of the parties is disconnected from the chain goal.