Reflexões sobre o uso das tics e o adoecimento mental dos assistentes sociais

Abstract

The present study aims to understand how the use of ICTs in the workplace of social workers impacts the mental health of these professionals. Through bibliographic and documentary research conducted in articles, books, and websites, a theoretical framework was developed, primarily based on studies addressing the topic through dialectical materialism. The time frame was defined based on policies adopted for social service professionals during the governments of Lula, Dilma, Temer, and Bolsonaro, which had a decisive impact on the health of these professionals. To this end, it is assumed that the modernization of social workers' tasks, along with the implementation of a technological management arsenal, was driven by the challenges posed by the Covid-19 pandemic. The results indicate a growing number of professionals experiencing illness, feeling pressured to meet the high productivity demands imposed by these tools amid increasingly precarious working conditions.