Compliance na era da transformação digital: lições do Banco do Brasil para outras empresas do setor bancário

Abstract

The effervescence of the digital world made the committing of new crimes fruitful and required large companies, such as banking institutions, to establish procedures to ensure security and credibility internally and externally. In this desideratum, the idea is to expand the importance of compliance, which basically consists of the adequacy of the company to the norms, laws and other regulations that set up passport to the solidity of the legal entity and thus, it prevents it from going through some inconveniences and subjecting its customers and partners to undesirable situations. Linked to the concept of compliance, is the corporate governance and the need to establish a responsibility based on transparency and conduct of all employees to the values and purposes that the company embraces. For the purposes of this research, the objective is to use the Bank of Brazil as a paradigm for the modern conception of banking compliance and so does through the methodology of literature review. In the results, it appears that compliance favors a culture of respect for the Law and avoids inconvenience for individuals and companies. In the conclusions, it is learned that only internal cohesion is able to cause positive results in the services performed by the company, but good strategic planning is very important, and this is observed in the Bank of Brazil.