Grupo de trabalho de humanização: dispositivo de integração e aumento da comunicação entre os profissionais de enfermagem do HOSPIGAF

Abstract

This intervention project aims to implant the Humanization Working Group (HWG) at General Hospital Professor Ib Gatto Falcão, with a view to reorganizing working processes. Thus, it has the perspective of establishing communication flows and improvements of the interpersonal relations of the nursing work team and other professionals to strengthen the bonds with the users of the services of this hospital. With the implementation of the HWG, advocated by the National Humanization Policy, it is proposed a collective work with the health professionals, users and managers of the service and the sharing of decisions in a collective way. The methodology used for the production of this project was given through bibliographical review, dialoguing with authors and research on policies created by the Brazilian Ministry of Health, such as the National Humanization Policy. As a priority result, it is hoped that the project will contribute to the understanding that the working process is a crucial point for the strengthening of the Brazilian Unified Health System, in the certainty that all the actors included in this system have the mission to value health production to the subjects involved in this process. It is concluded, therefore, that the implantation of the HWG with the professionals of the nursing area can promote more democratic relations and, thus, give voice to all who, until then, cannot overcome all the problematic that permeates human relations, management techniques and the skills needed to enable individual and Professional transformation. In this sense, reflecting on the conception of health cannot be limited to the health/disease process, but should encompass the social context of the situation, thus requiring a necessary and continuous debate on the locus that produces health.