Direito Linguístico e inclusão social com vistas a protocolos de atendimento aos surdos: a polifonia da guarda municipal de Maceió

Abstract

The objective of this work is to bring reflections of the Municipal Guard (GM) of Maceió on the importance of the Brazilian Sign Language, with a view to protocols of care for the deaf, so that the deaf subject has access to information in their natural language. This research focuses on the study of the deaf subject as a subject of rights, emphasizing the importance of the Rule of Law in the creation of specific policies regarding the differentiated treatment of these subjects (NOVAES, 2014). We discuss that the equality of these subjects is linked to the right to accessibility to the goods and services necessary for the exercise of citizenship, especially in their natural language, the Brazilian Sign Language, because we understand that sign language has social repercussions, being a factor of great relevance in the constitution of the deaf subject and his human dignity. The methodology proposed in this study was based on interviews, which we conducted in two moments. In the first, the interviews took place with three Municipal Guards who participated in the Libras Course provided by the Federal University of Alagoas. In the second moment, we conducted interviews with three other guards about the performance of the Municipal Guard and about the importance of protocols of attendance/approach to hearing and deaf citizens. From the voices of the Municipal Guard in an interpretative way, we highlight the importance of language, so that the linguistic right of the deaf subject is ensured in future care protocols. The results point to the real needs of the use of Libras by the Municipal Guards and also the creation of a service protocol.