Diagnóstico do sistema de informação do transporte público coletivo: estudo de caso da linha de ônibus Eustáquio Gomes/Cruz das Almas, de Maceió-AL

Abstract

In January 2012, the approved law 12,587 / 12, known as the Urban Mobility Law, further emphasized the importance of non-motorized modes of transport and public collective transport. This law corroborated, in its article 5 and items II and IV, the importance of making equal access to urban public transport and the need for efficiency, effectiveness and effectiveness in the provision of services for this transport. The relevance of public public transport as a safe and economical means of transportation is undeniable, enabling the population to obtain services related to their basic needs, such as access to food, basic health, education and other occupations. For the displacement to be effective and meet the needs of the user, it is essential that there is an Information System to guide him correctly throughout the desired route. In this work, the objective was to analyze the current conditions of the User Information System that is part of the Eustáquio Gomes / Cruz das Almas bus line, a route that is essential for the university community and for a large part of the inhabitants of Maceió, as this line runs through and interconnects important avenues of the city, in addition to being the most effective collective means of connection between the upper part and the north coast of the capital of Alagoas. For this, the verification was carried out, before public authorities, to understand the current situation and if there is feasibility of investment to improve this system. To this end, users of this line were interviewed in order to achieve results that characterized the current information system on the part ofusers and demonstrated the possibilities for improving it through public and private investments. From the research, it was possible to verify the precariousness in the information system for the user of this line, a factor that is repeated throughout the capital of Alagoas. For this, it is essential, first, greater investment through public-private partnerships, for the architectural improvement of terminals and stops, focusing on a modern and attractive layout, which contains essential information about the network. In addition, the implementation of bus shelters with Wi-Fi will be effective to allow users Access to mobility applications and general information about the city.