Plano de ação : Arquivo da Secretaria Municipal de Desenvolvimento Territorial e Meio Ambiente

Abstract

There is a consensus that public services are provided to the community that is in a certain jurisdiction, thus, it is noted that public services can be broad considering their essentiality and need to society. The information units inserted in the context of the performance of the municipal secretariats have made an effort to keep up with the diversified changes that have occurred to supply the needs of managers and of society. The information unit, now called Archive Sector, existing in the Municipal Secretariat of Territorial Development and Environment has faced challenges in document management, such as the unavailability of the collection remotely to internal and external users. In this sense, a proposal was developed, that is, an Action Plan that aims to restructure the management of documents from the Historical and Cultural Heritage Collection, linked to this Secretariat. To this end, a diagnosis of the Archive Sector was made and a restructuring through seven steps was proposed to restructure the Historic and Cultural Heritage Collection. It is hoped that the implementation of this Plan will make it possible to achieve satisfactory results related to the management of documents that meet the information needs of internal and external users.