Principais desafios para a contratação de pessoas com deficiência: um estudo multicasos

Abstract

This study aimed to identify the main challenges of people management in hiring people with disabilities (PwD) and how they are being overcome. To achieve this, a multiple-case study was conducted with the participation of three Human Resource managers (HR managers) working in companies from the healthcare, education, and supermarket sectors. The theoretical framework explored the relationship between recruitment, selection, job vacancies and people with disabilities, pointing out techniques and challenges of people management in hiring PwD. The main challenge involves adopting an approach focused on implementing meaningful inclusion for these individuals. The research data were acquired through primary sources, through semi-structured interviews. The interviews were recorded in audio format and transcribed. The collected data were categorized based on the responses and analyzed according to the discourse analysis protocol. The main challenges mentioned by HR managers in hiring PwD were related to qualification, receipt of government benefits over choice of job vacancy, preparation of the company to receive PwD, accessibility and effective strategies for retention, training and adaptation of professionals. To overcome these challenges, solutions were mentioned such as partnerships with institutions that work with people with disabilities, qualified professionals to hire people with disabilities, development of strategies so that these people can demonstrate their skills and fit into roles that value their abilities, investment in training for people with disabilities and adaptations in daily life so that these professionals can enter the job market. It was observed that establishing an inclusive culture requires organizational change and the involvement of all members, especially HR managers, who play a crucial role in this context, as they are responsible for driving inclusion strategies and encourage individuals with disabilities to better position themselves within the organizational structure.