O impacto do uso de tecnologias no gerenciamento de processos no departamento pessoal

Abstract

Recent technological advancements in accounting have facilitated the digitalization of accounting practices for these professionals. Access to intelligent softwares that can quickly perform routine tasks, along with automated tools, has made financial accounting operations more efficient, organized and productive. In this sense, this study aims to emonstrate the impact of technology use in process management within the personnel department of accounting offices located in the city of Maceió-AL. The research is classified as explanatory, and in terms of methodological pproach, it is defined as a quanti-qualitative research, considering that it employed both types or a combination of both methods: the quantitative approach/method and the qualitative approach/method. Data were collected through a bibliographic review of the topic in scientific articles, theses, and dissertations, as well as through a questionnaire administered to accounting professionals working in accounting offices in Maceió. The questionnaire was created using Google Forms and was answered by twenty accounting professionals. Regarding the use of information technology in the personnel department processes, most respondents stated that they utilize technology resources to assist in identifying and solving problems involving processes such as hiring, payroll, and others. As for the benefits of using information technology in the personnel department, the following were highlighted: speed, innovation, cost reduction, improved daily decision-making, transparency, and reduced employee turnover. Concerning difficulties, the respondents pointed out a lack of knowledge in handling technology/networks, little experience with the site, and the implementation of eSocial. It can be concluded that the use of technology in personnel department processes is of utmost importance, as it facilitates the work of other departments and is essential for the strategic development of an organization.