Avaliação Pós-Ocupação (APO) do restaurante universitário da Universidade Federal de Alagoas – Campus Sertão

Abstract

The Post-Occupancy evaluation (POE) consists of evaluating the conditions of any construction after its occupation to detect strong and weaklings, maintenance needs and possibilities, and improvements. The work in question seeks to use the tool to evaluate the performance of one of the buildings of the Federal University of Alagoas - Campus Sertão, which is the University Restaurant that constitutes the educational complex of the institution, located in the municipality of Delmiro Gouveia-AL. The broader study made it possible to collect information about performance and needs using two perceptions: the evaluator/researcher, and the users; relating various aspects such as accessibility, use of space, comfort, equipment, among others. On the basis of the results measured, it was possible to obtain and/or confirm the need for corrective and preventive measures to improve the building's performance, also taking into account the satisfaction and well-being of users, since this is one of the main characteristics of the tool. The results pointed to some divergences from the technical point of view with the point of view of the users, occasionally, with regard to accessibility, where users do not have, for the most part, a technical degree for the perception of failures. However, there were also validations by users on aspects pointed out in the technical inspection. Finally, technical-constructive problems, environmental comfort, use of space, design, and mainly, accessibility were discovered.