Humanização como estratégia de (re)construção de relações interpessoais no Centro Especializado em Reabilitação no município de Cajueiro-AL

Abstract

The National Humanization Policy was developed to qualify the Brazilian Unified National Health System and to establish the guidelines. It talks about team work, encopassing and valuing patients, professionals and managers. It has tools that help in minimizing the obstacles and in the reconstruction of interpersonal relations, promoting changes in health practices. It is necessary to emphasize that a suitable structure can contribute to comfortability and can be used as a tool facilitate these work processes, where the meeting among patients, professionals and managers to embrace the space to establish the actions from the completeness of inclusion. It is also important to combine experiences to strengthen the communication capacity with the other sectors, in search of partnerships, seeking to understand the intersectoral policies. In this sense, the National Policy of Permanent Education, also contributes as a stimulus to the professionals in the formation process, leading them to the problematization, leading to the transformation of professional practices and the organization itself with reference to the health needs of the population and understanding their role in the context in which it is inserted. This work aims to establish a humanization group, based on Humanization guidelines, working the reflection of health practices in order to make management, aiming to intervene in the improvement of work processes.