Um modelo de aferição de usabilidade dos diferentes personas em ambientes virtuais de aprendizagem no contexto da educação à distância a partir de um estudo de caso do sistema UAB/UFAL

Abstract

This research presents a Model to analyze the usability of learning management systems in distance learning through the case study of Moodle UAB/UFAL. This environment is the student virtual classroom where they obtain the materials, execute tasks, and interact with classroom mates, tutors, and teachers and also is evaluated. The usability assessment and improvement recommendations have the goal of promoting the motivation in teaching-learning process. The techniques proposed are questionnaires and laboratory usability test with video records and analysis. The dimensions are: efficacy, efficiency, ease of use, ease of learning, memorization, easy of recover from errors, usefulness and usable, reliability, motivation and satisfaction. Personas were used to promote visibility of the profiles identified in this study. The analysis have to involve each of identified persona. The recommended metrics are quantitative but also complemented by a qualitative analysis. The case study of Moodle UAB/UFAL was provided by 55 students. The AVA Moodle has a good level of usability in the research context. There are some questions related to operational and also pedagogical and administrative issues that interfere in the usability perception of LMS.