Análise do trabalho remoto na Universidade Federal de Alagoas: um estudo na Pró-Reitoria de Gestão de Pessoas e do Trabalho

Abstract

The realization of organisational activities has been facilitated by the use of information and communication technologies. Given the scenario of the COVID-19 pandemic, remote work has become the modality adopted by organisations, including public ones, in order to continue their operation. Thus, the present study sought to analyse how remote work took place in the Pro-Rectory of People Management at Federal University of Alagoas. To this end, a qualitative, exploratory and applied study was used as methodological procedures, which adopted documental research and semi-structured interviews as data collection. The information obtained derives from the participation of 15 servers accessed via snowball. The main results achieved refer to the issuance of regulations by the university's top management from the process of implementing remote work to the return of activities in person; the advantages and disadvantages perceived by civil servants at personal, organisational, and societal levels; the use of new forms of communication and technologies for the development of activities; and skills and abilities to perform remote work. Thus, given the conclusions arising from the research, it is suggested as a technical technological product, a PROFIAP requirement, a set of actions for the development of a Telework Management Program at university, as well as a draft ordinance that proposes the criteria and general procedures for the implementation of telework.