As competências esperadas e percebidas dos profissionais de administração, contabilidade e economia no segmento bancário: um estudo com discentes de administração, contabilidade e economia da Universidade Federal de Alagoas – UFAL

Abstract

The current changes in the market that comes from globalization and technology transformation directly affects the competition between banks, increasing the organizations’ expectations regarding the adequate skills professionals must have in order to meet the current demands placed in these organizations. Furthermore, this affects trained professionals who suffer from lack of knowledge about the organizational reality due to the constant need to improve the skills that are necessary for this market. Therefore, it is important to see that the professionals who work in the banking sector, such as economists, administrators and accountants, remain in this competitive environment,because it is necessary to specifically analyze the skills required for the banking sector like any other area that one intends to develop professionally. In addition, open the question about teaching competences in academic education is also raised. Thereby, the objective of this project seeks to present the skills expected in banking professionals from the perception of the students of administration, accounting and economics at the Faculty of Economics, Administration and Accounting of Alagoas (UFAL). The research approach is characterized by the qualitative-quantitative approach. As for the objective, the present research is classified as descriptive through a bibliographic survey and documental research. In the technical procedures, a survey of data and opinions was used through a semi structured questionnaire applied to students. The results of this research showed that students have little access to banking skills in foreign languages, innovation and computer skills. The competencies identified as the least developed in college were those of analytical thinking, creativity, development of systemic vision, strategic vision and leadership, while the respondents' perceptions were grouped in reinforcing the importance of competency-focused formation and how there is still a certain lack of stimulation regarding the less developed skills that were identified.