Implantação de uma solução open source na gestão de uma rede de computadores em uma média empresa com as ferramentas Zabbix e Grafana

Abstract

Computer networks in recent decades have become an element of fundamental and vital importance for any organ or company. It is essential that the infrastructure of these networks present requirements for reliability, security and performance in a satisfactory manner, in order to offer full support to applications critical to the proper functioning of the processes involved in public or private organizations. In view of this scenario, network monitoring is a fundamental service to obtain a quick and accurate response on the functioning of the present computational infrastructure. A network is the heart of an IT infrastructure, in a way that when a network fails, the flow of information necessary for applications and business operations is interrupted. Taking into account all these points, the purpose of this work is the implementation of a computer network monitoring system, integrated with a visual panel, allowing the centralized information view, which will be obtained for assertive and immediate decisions , in order to maintain the sustainability of a company's computer network services in the health area. The management system used in this work was Zabbix, which is open source software that allows the monitoring of all the resources of an IT infrastructure, ensuring the maintenance of its integrity, availability and performance. To display the information collected by Zabbix, Grafana was used, which is also an open source platform for monitoring, analyzing and visualizing data. In general, the integrated solution of the two tools proved to be very efficient, giving the IT team proactivity in solving problems, making them almost always transparent to employees. In addition, the tools contributed satisfactorily to the solution of two problems posed in this work. They were: the care with the available disk space in the exam image servers, in order to avoid interruption in the exams; as well as assisting computer management, through the possibility of preparing detailed technical reports.