Um modelo de crowdsourcing para gestão de atos normativos dos conselhos de educação do Brasil

Abstract

The participation of society has become essential in the construction of public education policies. The Federal Constitution of 1988 (CF/88) advocated the creation of public spaces for popular participation, instituting management councils that act as a link between the population’s concerns and public entities. The participatory management model is premised on citizen participation in the process of taking the decision, thus bringing the citizen closer to decision-making processes. In this context, crowdsourcing emerges as a means to enable the potential of collaborative management and popular participation, using a large number of people connected to a platform through the internet to solve problems collaboratively. However, most of the existing crowdsourcing models are generally focused on the concept of hierarchical entities and do not fully meet the scenario of elaboration and maintenance of normative acts by the Education Councils in Brazil, autonomous entities with heterogeneous work processes, and responsible for a great framework of normative acts. Given this scenario, the proposal in this dissertation is a "Crowdsourcing Model for the Management of Normative Acts of Education Councils", intending to increase popular participation in public education policies and the management of normative acts of Education Councils, during the decision-making process. The model has a software architecture to support the proposed crowdsourcing model based on the software requirements collected in the meetings using the Speed Dating Method and storyboard sessions and later validated with software engineers and architects. The participation of society in the design and construction of public educational policies has become increasingly essential. In Brazil, often well-defined programs and projects get lost along the way and do not achieve the expected results, as they do not actually represent the population’s needs and desires. Crowdsourcing, which relies on collective collaboration from a large group of people connected through the web, has often been used by private companies as a way of successfully solving problems of various modalities. In this dissertation, we propose the "Crowdsourcing Model for the Management of Normative Acts in Education", aiming to increase the participation of citizens and support decision-making by education councils (autonomous entities) during the elaboration of public educational policies in Brazil. To validate the model, we apply the Speed Dating method using storyboard sessions as participants. The Speed Dating method revealed opportunities and needs of two users during the work of meeting requirements and business meetings. We value a software architecture that is intended to support the complex, heterogeneous and autonomous environment of the Brazilian Education Councils. The preliminary results of the appraisals and the case study will show that the suggested crowdsourcing model will be able to contribute significantly to the implementation of public education policies, providing opportunities that were not previously explored by education.