Uso do Whatsapp como ferramenta de apuração e divulgação da notícia: uma experiência na Secretaria de Segurança Pública de Alagoas

Abstract

This work aims to think about the presence of the media in social processes, about media convergence and how new technologies interfere in the information process, the new means of social interaction. Therefore, it reflects a little on the relationship between WhatsApp and journalism and on the influence on the press office. It also discusses the Gatekeeper theory in the use of groups by advisors and newsrooms. In addition, it presents a survey with questionnaires on the use of WhatsApp groups in the assistance of the Secretariat of Public Security of Alagoas. Finally, it brings another survey, with representatives of the communication department and administrator of the WhatsApp group of the Communication Department of the Military Police of Alagoas; reflecting on the use of the WhatsApp application in the Communication Advisory of the Secretary of Public Security of Alagoas, on the instantaneousness, the speed becoming a routine in the investigation and disclosure of information.