Proposta de um modelo para a gestão do material didático na educação a distância

Abstract

This piece of research was carried out based on questions regarding the existence of instruments of management which make the treatment of the assessment, the faults and the suggestions for improvement of teaching materials in the Curso de Pedagogia - EAD from UAB/UFAL. Its construction was grounded on two pillars: firstly, through the observation of the mailing between students through the AVA/Moodle of the course, in eight courses taught in the first term of 2009, on how these aspects of management in the teaching material are processed. Secondly, through a questionnaire sent via e-mail to professors and the course managers which aimed at understanding how the process of construction of their teaching material takes place, how management is carried out and how their problems are dealt with and solved. It was noticed in the research, which used qualitative procedures of data collection that the people in charge of the construction of the teaching materials used throughout the major carry out the alluded procedures through empirical, intuitive and individual actions. That, by its turn, stirred up the opportunity for the proposition of the use of the model of management called PDCA Cycle, which can be used as an instrument for the management of the alluded aspects. That management methodology was assessed by means of mocking as a tool for the treatment of faults found with the materials of one of the courses included in the research which resulted in the acknowledgement of its feasibility. The PDCA Cycle aims at controlling the process in an organization and may be used in the management of the teaching materials in the distance learning mode in what regards its practical ways of finding continuous improvement of the process through successive cycles in the management of the guidelines; in the execution of the planned actions; in the control of the process through the observation of the obtained results; and finally, through the correction of the detected faults. Its use in this piece of research took place by means of a questionnaire featuring the following phases: identification of the problem, observation, analysis of the problem, plan of action, execution, checking, standardization and a new round of the cycle, at which stage it was observed that its application may result in productivity gains and in the quality of the work of construction and review of the teaching materials as well as boosting novelty, the encouragement of the diffusion of knowledge and the uprising of a culture of continuous improvement of the processes of management of materials.