Percurso formativo e práticas em humanização da saúde no discurso dos fisioterapeutas da unidade neonatal de um hospital público de ensino

Abstract

This Academic Completion Work (TACC) is composed of the following sections: presentation; dissertation, result of the research carried out during the master's degree; and three related educational products. At the end the general considerations of the TACC are outlined and the appendices and annexes are made available. In the presentation the personal motivations that led to the research are explained, as well as a brief history on the subject studied. The dissertation comes from the research "Training course and practices in humanization of health in the discourse of physiotherapists of the neonatal unit of a public teaching hospital". It was made in the qualitative approach through semi-structured interviews. The research was carried out with eight physiotherapists of the neonatal unit of a public teaching hospital in a city in the northeast of Brazil. After observing gaps in the professional training processes, which made it difficult to put into practice the humanization of health, actions were taken that could collaborate in the Permanent Education in Health (PEH) and also capable of provoking changes in the care practices. The educational products were: the results of these actions, an original article, a technical manual for the production of a humanization workshop and a technical report of the “Humanization workshop: a reflection on the ways of caring”. The general conclusion drawn from research and from the interventions and related products is that the proposed objectives have been achieved with important learning for the researcher and her interlocutors in this academic trajectory, producing improvements for the professionals and for the institution where the actions were developed.