Um conjunto de indicadores para o processo de desenvolvimento de software

Abstract

The software development process and its results have received the Substantial attention from academia for the past years to the Mainly Regarding Lack of achievement of planned results. Recent researches Indicate That there is a large discrepancy Regarding to the current cost and time taken and the timetable. The project manager has an important role in Achieving planned results. It envolves Activities such as allocating resources, setting Priorities, monitoring and controlling the product evolution process, Which has a straight impact in Achieving the expected goals. Despite the management of such a large amount Activities require of information, specifying what type of information is suitable to assist the project manager remains a challenge. The present dissertation Proposes a set of indicators to better assist the project manager by using PMBOK vision to Accompany the dimentions of cost and time. In order to accomplish the dissertation goals, it Has Been used the GQ (I) M (Goal question metric Indicator) approach, Which offers all features needed to create such indicators. Thus, to Evaluate the Proposed set of indicators, it Has Been executed the qualitative and explanatory case study, providing a detailed description of how the indicator has Helped September the project manager.