Informação para tomada de decisão no contexto hospitalar : um estudo sobre o aplicativo de gestão para hospitais universitários (AGHUX)

Abstract

The advance of digital technologies has provided several changes in the routines of various segments of the health area. It is noticeable the increase in the number of Information Systems developed to assist in the management of activities, in order to increase the efficiency of their services, as well as to promote the speed in searching and retrieving information essential to the decision-making process. The modernization of Health Information Systems has presented a growth in all levels of health care. Regarding the Federal University Hospitals, relevant institutions to promote public health in the country, professionals work in an orchestrated way to maintain the continuity of care and administrative services. In this context, the Management Application for University Hospitals was institutionalized by the Brazilian Company of Hospital Services, which has several electronic modules that seek to support the standardization of care and administrative activities, as well as to facilitate the flow and organization of information in these hospitals. The objective of this research was to investigate whether the professional managers of the University Hospital Professor Alberto Antunes (HUPAA), Federal University of Alagoas (UFAL), linked to the Brazilian Company for Hospital Services (EBSERH), use information generated by the Management Application for University Hospitals (AGHUX), in order to contribute to the decision making process. As for the methodology, an exploratory and descriptive research was carried out, with a quantitative and qualitative approach, with the application of a questionnaire, which was sent electronically to the hospital's professional managers. The study showed that more than half of the research sample uses information from the AGHUX, and that this information supports these professional managers in the decision making process. New future studies are suggested, regarding the search for interoperability between the Management Application for Teaching Hospitals and other existing and consolidated electronic systems in these hospitals.