Trabalho remoto e estrutura organizacional: estudo do caso do Ministério Público de Alagoas

Abstract

Since the 1970s, the possibility of replacing commuting to work has been studied, with the transfer, through information and communication technologies, from work to home. In the 1990s, this work alternative became widespread, as access to personal computers also expanded. In 2020, the COVID-19 pandemic and the social distancing measures imposed to combat it spurred several organizations to use remote work on an emergency basis. The Public Prosecutor's Office of the State of Alagoas, although it intended, since 2017, to regulate the teleworking of its servers, it only did so in the context of the pandemic and for the context of the pandemic. This dissertation aims to analyze whether the characteristics of the organizational structure of the MPAL are adequate for the implementation of remote work of legal analysts assigned to the Public Prosecutors' Offices in the Capital. The research is of an applied nature, with descriptive objectives and, from a procedural point of view, it is characterized as a case study. For data collection, legislative and administrative documents were analyzed and legal analysts working in Maceió's Public Prosecutor's Offices and their immediate bosses were interviewed. As a result, it was found that the organizational structure of the MPAL is composed of higher administration bodies, administrative bodies, executive bodies and auxiliary bodies, that the key part of the organization are the execution bodies, that they do not suffer interference from management bodies. higher administration and that, therefore, the MPAL can be classified, in general, as a professional bureaucracy. It was also found that the Public Prosecutor's Offices do not have internal specialization of work, and can be characterized as simple structures, which have as a key part the strategic summit represented by the Public Prosecutor. It was found that the organizational structure of the MPAL and the Maceió Public Prosecutor's Offices are favorable to the remote work of legal analysts, being, however, necessary, before regulating remote work, to implement a service of sorting, referral and service to the citizen to meet , above all, the digitally excluded. As a product, it was proposed the creation of this service in the MPAL Ombudsman and the regulation of remote work of servers crowded in Maceió Prosecutors' Offices.