A experiência do usuário no ambiente de trabalho: estudo ergonômico em escritórios de tecnologia maceioenses

Abstract

In recent years, the demand for office spaces that accommodate new ways of working has grown, highlighting the importance of users well-being as a strategy to attract and retain talents. Interior design plays an important role in this context, aligned with the concept of User Experience (UX), aiming to create environments that offer a positive and efficient experience for occupants. Therefore, this study focused on ergonomically analyzing technology offices in Maceió based on user experience, aiming to identify how spatial composition and ergonomics impact the experience of work environments. The final paper seeks to clarify the transformations in corporate environments and their implications on user experience, and to analyze and compare the composition and use of the spaces studied in the research. The methodology included a comprehensive theoretical review, followed by case studies with a qualitative approach, focusing on the analysis of environmental quality through interviews and observations of the interactions between the environment and individuals. Two technology companies located in the Maceió Innovation Center of the Technological Hub (CIPT) participated in the research. The study finds that User Experience (UX) applied to interior design can be a guiding tool for improving the design of corporate spaces, ensuring work environments adapted to the current changes in the ways of working and promoting well-being, productivity, and professional satisfaction.