Grupo de trabalho de humanização na atenção básica: uma construção de melhoria nas relações

Abstract

This intervention project aims to create a Working Group Humanization (GTH) in a Basic Health Unit (BHU) in the municipality of MarechalDeodoro - Alagoas, to improve the relationship between users and health workers and respect between the same, where the lack of communication between these actors complicates the process and this local work performance, and GTH is an important tool for restructuring the adopted model work because deploy reflection tools on the difficulties, complaints and questions that are difficult this relationship. The method initially follow four steps to this end they will be invited all UBS employees and between 2 to 3 users for each Community Health Agent (CHA), logo, workshops will be held to which proposals are submitted SUS and the National Policy humanization, where the importance and relevance of the creation of the GTH will be addressed after performing monthly wheels conversations and creating a tree of suggestions to be exposed at UBS, so that everyone has access to this medium, and the creation of a schedule monthly meetings. This project will serve mainly to build a collective space in the health service, and will be essential the commitment of workers and users, to further optimize the performance of the functions and effectiveness of humanized care in SUS, for this project to materialize.