Análise do plano de transformação digital na Universidade Federal de Alagoas à luz das boas práticas preconizadas pelo Governo Federal

Abstract

The objective of this work is to evaluate the Digital Transformation Plan (PTD) of the Federal University of Alagoas (UFAL) in light of the best governance practices recommended by the Brazilian federal government. The research can be characterized as being of an applied nature, using an inductive phenomenological philosophical stance, with a qualitative and exploratory methodological approach, which seeks to understand the concepts and theoretical principles including the dynamics of the variables associated with the phenomenon explored, in accordance with what Santos (2018) apprehends. This is an empirical case study that investigates phenomena in a real-life context with little control by the researcher over the phenomenon studied, as can be seen in Yin (2010), from the Federal University of Alagoas (UFAL), which is used as a unit of analysis and the phenomenon studied refers to digital transformation. The data used in this research are of a secondary nature, based on or using bibliographic and predominantly documentary sources. The results presented demonstrate that there has been an effort on the part of HEIs to promote the advancement of the level of digitalization and the general endorsement of the digital services charter, therefore, with opportunities for improvement in the expansion of their digital public services, their proposals for implementing, or fulfillment of two objectives, especially related to security and privacy, as well as greater transparency in the effectiveness of the digital transformation plan among its users, which results in diagnosis of the situation and recommendations to improve digital transformation and the organization and updating the UFAL PTD, to the current plan, take into account the advantages provided and legal compliance with the control bodies and, also, with the higher bodies of the Executive Branch.