Os desafios da implantação do quadro de distribuição do trabalho: um estudo de caso em uma empresa de pequeno porte de Maceió

Abstract

The present work proposed a case study, whose main objective was the implementation of the Work Distribution Framework (QDT) in a small company in the general services sector. The objective was to analyze the organization of sectors and distributions of functions. As a methodology, it was decided to apply a survey with company employees together with a report made in loco on the dynamics between sectors and attributions to employees. Divergent information was found between the answers to the questionnaires and the reality experienced within the company's headquarters, which leads to consider the need to implement the QDT. It is concluded that a company that opts for QDT will provide an organized and fluid environment in its actions, as the proper distribution of tasks for employees, according to sectors and functions, will avoid overloading some to the detriment of other employees and productivity will be satisfactory.