Gamificação no processo de recrutamento e seleção de talentos uma revisão bibliométrica

Abstract

Recruitment and selection are important tools for the human resources field, which can be essential in ensuring companies' competitiveness. With the emergence of new technologies and online communication methods, organizations are changing the way they conduct their selection processes. Gamification is an approach that has been gaining momentum in recent years but is still underexplored in human resource management. In this context, this research aims to analyze how gamification has been approached as a tool in the talent recruitment and selection process. To achieve this objective, a bibliometric review was conducted to analyze the academic production on the topic. The data consisted of Portuguese texts, such as articles, undergraduate theses, and dissertations, found in online research databases between 2010 and the second semester of 2022, using keywords for the search. The results indicated that publications on the topic were most frequent in 2019 and 2021, mainly from public universities. These studies have a qualitative and descriptive approach. Additionally, the data demonstrated that gamification can enhance the assessment of candidates' profiles, making the selection process less tedious and bureaucratic. However, it is essential for the process to be clear and well-structured to achieve the selection objectives. Data collection posed challenges due to the scarcity of available scientific works on the subject. It is recommended to conduct language-unrestricted studies to further deepen the analysis of this topic in future research.