Implantação do sistema eletrônico de informações - SEI no Departamento Estadual de Trânsito de Alagoas

Abstract

Due to the need to follow the organizational changes in the Government of the State of Alagoas, the State Department of Traffic initiated the Project for the Implementation of an Electronic Information System in order to reduce paper costs, improve the management of Administrative Processes in order to record information, and help speed up the necessary procedures for the progress of the activities of the Municipality. This report will list the factors that led to the implementation, as well as its stages, the description of the changes and the results obtained from the use of the System. For a more detailed report, the survey lists the 10 areas of knowledge, presented by the Project Management Knowledge Guide - PMBOK Guide, and tries to show how the chosen sector was during the implementation, and the main impacts, separated by each of the 10 areas of knowledge. The research used to collect these data was descriptive, explanatory, based on the researcher's observational basis throughout the implementation process. The analysis showed the initial difficulties in the implementation process in most of the elements described by PMBOK's area of knowledge. It is worth noting the communication effort undertaken and the involvement of stakeholders, even those indirectly involved. It is already possible to verify the achievement of the objectives initially proposed by the project with impacts on the end users of the system.