Análise e aprimoramento da logística reversa para uma gestão sustentável de resíduos de saúde: um estudo de caso no Hospital Universitário Professor Alberto Antunes (HUPAA)

Abstract

The present work has as object of study the waste reverse logistics process in a University Hospital located in the city of Maceió, Alagoas. The theoretical framework of this work seeks to understand the area of logistics, with a focus on reverse logistics, as well as its classification with a focus on waste relevant to health services and the planning, management and implementation process of a reverse logistics process of RSS in a hospital. As it is a case study, the methodology used was applied descriptive research, using as data collection a structured interview with closed questions with the managers who work in the company's daily life, combined with the evaluation of internal documents. The results found were analyzed with the aim of proposing a new logistics process within the studied hospital.