Avaliação de uma ferramenta de diagnóstico de maturidade em gestão de projetos

Abstract

Considering the current scenario that is increasingly susceptible to rapid changes, there is a need for organizations to seek to develop in terms of organizational maturity. And one of the factors that drive maturity is project management. Although it is a traditional management concept, project management is considered a subject in development, especially due to the implementation of agile models in companies. However, there is a need for project management maturity models and organizational management maturity models to be developed to meet the real needs of small and medium-sized enterprises (SMEs) in different sectors. In search of raising possible improvements and contributing to the development of the theme presented, this course completion work proposed to evaluate a tool (questionnaire) for diagnosing maturity in project management used by a startup from Alagoas (startup AL). The study consists of a comparative analysis of the criteria used in the diagnostic tool and validation of the tool through the Item Response Theory (IRT). When analyzing the content of the tool's items, the results suggest that the tool seems to effectively measure organizational maturity rather than maturity in project management as a latent trait. However, this finding was considered positive, given that there is a relationship between organizational maturity and maturity in project management. Through TRI, it is also possible to develop a metric capable of expressing this latent trait, allowing a classification of SMEs into six levels (Aware; Committed; Minimally structured; Under structuring; Semi-structured; and Structured). With this, the study shows a possibility of improvement in the search for a model that helps SMEs to become mature in terms of project management.