Gestão da informação para o monitoramento do Plano de Desenvolvimento Institucional da Universidade Federal de Alagoas

Abstract

The conjunctural changes that took place in the 20th century resulted in a new political, social and technological paradigm, a scenario in which the evolution of the Information Management discipline in the scope of Information Science, strategic planning and information systems and technologies emerge as potential inputs of transformation in contemporary society. Thus, we emphasize the importance of these for the construction of new studies, research, in addition to collaborating to achieve institutional objectives in organizations, especially in Federal Public Universities. In the case of universities, managing information helps in the elaboration of strategic planning, as well as helping to carry out the stage of monitoring the strategic objectives, which are essential for the fulfillment of the institutional mission with society. It is in this scenario that the research is developed, with the general objective of analyzing the contribution of Information Management in monitoring the Institutional Development Plan of the Federal University of Alagoas (PDI/UFAL). As specific objectives, five were selected, namely: knowing the needs, sources and acquisition of information related to the PDI; to find out how information about the PDI is produced and organized; verify how information about the PDI is disseminated and used; analyze GI's strategies for monitoring PDI at UFAL and verify the effectiveness of PDI monitoring at UFAL units. The methodology used is classified as applied research, since it focuses on the practical and objective reality that is the public university. As for the objectives, it is characterized as descriptive and according to the approach to the problem, it is characterized as qualitative. The consultation of institutional documents and the interview were used as data collection instruments, factors that also classify the research as documentary and field. The bibliographic research was used to prepare the first two chapters of the dissertation, representing the theoretical framework. Content analysis was used as a data analysis method. Thus, the research concludes that it is necessary to adopt a tool to manage information in order to monitor the PDI, store and organize the information in a single repository in order to meet the informational needs of managers, contributing to the acquisition of information related to the PDI. Monitoring the PDI makes it possible to improve institutional policies and plans, adjust processes and produce quality products and services for the academic community, contributing to the dissemination and use of information by the institution's employees, for the decision-making of the institution's managers and for access to information by society. Encouraging the culture of monitoring institutional plans contributes to achieving the expected objectives, providing civil servants and society with monitoring institutional results and proactively acting in social control.