A importância dos gestores e fiscais na execução dos contratos administrativos no âmbito da Companhia Brasileira de Trens Urbanos, na Superintendência de Maceió em Alagoas

Abstract

It is mandatory in public service to designate employees to manage and monitor the execution of public procurement as a way to efficiently safeguard the achievement of its purposes. In this context, this study aimed to analyze how the performance of managers and auditors of the Companhia Brasileira de Trens Urbanos, Maceió regional, contributes to the execution of administrative contracts for the acquisition of goods and provision of services. As specific objectives, it was also sought to characterize the profile of current managers and auditors, considering social and functional data; to identify the level of knowledge of these employees regarding normative aspects related to the activity of contractual management and audit; and to investigate existing practices to, based on the results achieved, carry out a proposal for an intervention to improve the management and audit process. Therefore, it was proposed the development of an exploratory research, qualitative approach, with data collection through the use of an interview script. Participants were the current managers and auditors appointed through an internal resolution. Data were subjected to content analysis, with the help of the Atlas.ti software. In response to the specific objectives, it was possible to identify problems in understanding the rules that conduct management and audit, such as: allocation of people who have not attended the training course, lack of clarity in flows and in the criteria for choosing those designated for this job, in addition to verifying that, despite the good practices developed at the institution, they are not being disseminated. Based on the results, an intervention proposal was elaborated by creating an annual training plan with the following objectives: updating and aligning normative interpretation, clearing doubts, exchanging experiences, establishing flows and control instruments for recording contract data.