Sistemas de informação e gestão do conhecimento: uma revisão bibliográfica dos ambientes virtuais de aprendizagem

Abstract

The growing technological advances and the globalization process of economy, culture, knowledge, and information have allowed new resources and technologies to be improved to encourage the construction of new forms and practices of teaching. The objective of this paper is to analyze the importance of information and knowledge management systems in Virtual Learning Environments (VLE). For this, a systematic literature review was conducted in the main national journals in the years 1997 to 2019. It was verified that the changes in the teaching processes, during the last decades, caused by the technological revolution and the socalled Knowledge Society have encouraged the application of information and communication technologies as instruments for the improvement of the teaching/learning process, thus, new possibilities of distance education can be considered, even as support strategies for face-to-face education. However, the use of technological resources does not guarantee student learning, which requires encouragement, interaction, and interlocution between learners and teachers. In this context, it is understood that it is necessary to provide tools to learners so that they can articulate their prior knowledge with the information acquired during the process and, at the same time, get closer to the knowledge and other individuals.