A educação permanente do Hospital Escola Dr. José Carneiro e a qualidade na assistência ao usuário: focando o olhar na formação do enfermeiro

Abstract

This research has analyzed the actions carried out by the Núcleo de Educação Continuada do Hospital Escola Dr. José Carneiro (Continuous Education Centre from School Hospital Dr. José Carneiro), aimed at the male and female nurses within the period between 2004 and 2006, and its contribution to the improvement of the users‟ health care. It is a qualitative research, with a case study approach. It has covered the aspects of the social policies in Brazil, both in the educational areas as well as in the health one, highlighting the influence of the social movements over the public policies. It has shown a little of the history of the health service in the State of Alagoas; the creation of the Health Sciences State University and the School Hospital Dr. José Carneiro; the importance of the work accomplished by these two institutions for the needy part of the population; the relevance of interdisciplinarity in Permanent Education: the concept for Permanent Education; the profile of the above-mentioned professionals, aiming at a higher knowledge of such professional category; the fact that the humanized health care is a requirement of the Sistema Único de Saúde (Unique Health System). According to this research, in order to promote a more significant contribution of the Permanent Education to the quality in the health care, a more collective participation in made necessary, as well as the identification and the definition of health and educational public policies which guide the activities to be accomplished.