Competências para o farmacêutico atuante na gestão em saúde: um estudo Delphi

Abstract

Society, the economy and the market increasingly require the pharmacist to change their professional practice and culture, not only with a technician but also as a manager. The National Curriculum Guidelines (NCDs) set the management and management competency in the pharmacy curriculum, which was elected for this research. The proposal to update the current DCN of the Pharmacy course - PADCNF - makes this competence one of the three axes that underlie the curriculum: health management. The aim of this study was to define the necessary competencies for Pharmacy professionals who work in Health Management, in order to contribute to the accomplishment of pedagogical reforms within the scope of a Private Higher Education Institution of the Brazilian Northeast within the framework of international guidelines and the National Curricular Guidelines . Descriptive research using the Delphi method, performed in the city of Maceió-AL. The sample consisted of five pharmacists active in the management. In the first round were listed management skills, in the second round a consensus of skills and in the third round ordering by degree of importance. The results of the rounds were organized in tables and tables as follows: skills and characteristics of a good manager listed by the specialists; Competencies correlated to the key actions and performances of PADCNF's health management axis; Matrix of competencies in the light of the four pillars of education; Matrix of competencies with level of agreement; Specialists' weights; Order of importance of the competencies correlated to the key actions of the PADCNF and pillars of education. The 10 competencies listed in order of importance were: being able to manage people, demonstrate leadership, master management knowledge, demonstrate commitment, master the laws that govern the area of action, be able to undertake, demonstrate firmness in decisions, demonstrate Discipline, demonstrate knowing how to listen and be able to articulate ideas. From these results were developed three products: elaboration of a Technical Report; Meeting with the Collegiate and Structuring Teaching Nucleus - NDE of the Pharmacy course of the educational institution where the master's degree is professionally linked and the Regional Council of Pharmacy of Alagoas for delivery and presentation of the technical report, discussion of proposals and suggestions on the subject and The creation of a Matrix of Competences to be used as an evaluation tool. The presentation of the results was an initiative that qualified the research, enabling a moment of discussion and contribution of professionals and teachers. In addition, it allowed to achieve the purposes of the Professional Master's Degree, demonstrating an opportunity of critical and transformative evaluation in the spaces of educational and professional practice. It was observed that the key action of monitoring and evaluation of health work was not emphasized. Taking as reference the pillars of education, it was seen that the pillar of learning to live together received little emphasis, which impacts on the development of teamwork. The study identifies the need to overcome dominant models of uniprofessional education and practice, which no longer respond to the challenges and complexity of health needs.