Proposta de otimização do serviço de abastecimento alternativo de água por caminhão pipa através da implantação de novos pontos de carregamento

Abstract

It is a challenge for sanitation companies to maintain regular supply to the population, regardless of the efficiency of the system. Stoppages of the production system, to carry out corrective maintenance on the networks, problems in the infrastructure of the water and electricity networks, fraud, network expansion works or even the cleaning of reservoirs can also cause shortages. There are also places where the water supply is insufficient for the population or there is simply no supply, such as in the state's hinterland. Regardless of the cause or purpose of the interruption of supply, it is necessary to implement contingency and emergency measures to guarantee the minimum supply of water, mainly for the maintenance of essential services. Kite. Therefore, in this situation, the supply concessionaire needs to have a sufficient fleet at its disposal to meet its demands, however, it is ideal that the logistical costs of this service are reduced and its productivity is maximum, therefore, the objective of this work is to study the service provided by the responsible concessionaire, analyze the operational productivity of the alternative water supply service through water trucks and propose improvements that increase its productivity. The work methodology consisted of collecting data, analyzing the values found, proposing improvements for the entire system and evaluating the impact of implementing these improvements. The main obstacle to increasing service productivity is the queue generated when loading, waiting time becomes idle, unproductive time. Technical feasibility studies were carried out on the implementation of new charging bases, in addition to route and distance analyses. From this, 3 new charging points were suggested. With the projected improvements, an average reduction of around 25% in the duration of every two consecutive trips in the same area is estimated and an even greater reduction if the fleet is divided between the areas. This reduction implies a possible reduction of the fleet to carry out the same number of trips. Modifications to the fleet's working regime were also suggested. Since the improvements are in the implementation phase, it is not possible to measure the real impact of such improvements in the field and compare them with the simulations carried out, however, the increase in productivity is evident.