A sistematização do processo de compras do almoxarifado de uma organização pública de saúde : uma aplicação no Hospital Universitário Professor Alberto Antunes (HUPAA) da Universidade Federal de Alagoas (UFAL)

Abstract

This his work aimed to systematize the purchasing process of the Warehouse Unit of Professor Alberto Antunes University Hospital (HUPAA). The research was classified as an interventionist and exploratory research, using qualitative methods. In addition, it was also identified as a descriptive and cross-sectional case study, used to collect bibliographic, documentary and field research data in order to achieve the proposed objectives. For the theoretical basis, a brief history of management reforms and prospecting for New Public Management was carried out, so that it is possible to contextualize the importance of efficiency for state activities. From this perspective, the issue of efficiency is conceptually deepened and associated with hospital logistics, characteristic of the institution that was the object of this study. The management of materials in public organizations is treated in order to include inventory management and public procurement processes, emphasizing the price registration system, which is the main bidding method performed by the organization, in addition to the concepts and characteristics identified in a storeroom unit. In the organizational diagnosis, it was found that, despite the great effort that this HUPAA Warehouse Unit has made to better align the various processes that permeate its activities, several critical points continue to hinder the construction of efficiency in the organization. To correct such shortcomings, a technical product was developed that includes a purchasing calendar, a purchase flow proposal, a material classification system, a tool that will serve as stock replenishment, and a model to control each logistics step. which involves the receipt of materials by the unit.