Qualidade de vida no trabalho: um estudo de caso com trabalhadores terceirizados lotados em um Órgão Público Federal

Abstract

The growing demands of organizations, in terms of maximizing the performance of their employees in providing good services, based on the search for efficiency, productivity and organizational competitiveness, can lead to significant impacts on the well-being of their employees, and in environmental dissatisfaction labor. In this context, it is understood that the quality of life at work can be considered a mitigating approach to these unfavorable aspects, since through the implementation of programs and actions in this regard, the perceptions of well-being, satisfaction and motivation of workers regarding their workplaces can increase considerably. The objective of this work was to identify the perception of Quality of Life at Work of outsourced workers of the Attorney of the Republic of Alagoas, using the model of Richard Walton adapted for the 06 dimensions explored in this study, namely: Fair and Adequate Compensation, Integration Social in the Organization, Working Conditions, Opportunities for Growth and Development, Work and Total Living Space and Constitutionalism. A field research was carried out using an adapted interview script. Among the main results achieved, it was identified, from the perspective of outsourced workers, the impossibility of opportunities for professional growth in the agency, the valuation attributed to the remuneration received, restriction to full freedom of expression, the valuation of interpersonal relationships in the agency, which are based on mutual cooperation and esteem between these collaborators and the stability existing between the work relationships and the personal lives of these individuals. This research contributed to identify some aspects inherent to the reality of outsourced workers in the investigated public institution and to point out the limitations of the MPF, regarding its capacity to intervene in these issues.