Tecnologias leves na atenção primária à saúde: em tempos de interdisciplinaridade o trabalho ainda é multidisciplinar

Abstract

Introduction: Light technologies can help health professionals to develop a work process anchored in the principles of the Unified Health System (SUS), as they have their own characteristics in an enlightening perspective of organization and more orderly and qualified direction of health actions for a given population, especially in the field of Primary Health Care – APS. In this context, this research had as its object of study the use of light technologies in the work process of the PHC. Objectives: This research aimed to identify the main light technologies used in the work process of Primary Health Care (PHC) and analyze the use of these technologies in the work process of health teams working in PHC. Methodology: This is a descriptive and observational study with a qualitative approach. Individual semi-structured interviews were applied and participant observation was carried out as a technique for producing information. The analysis of the results was carried out through content analysis in the thematic modality proposed by Minayo in the light of the theoretical references of Merhy, Starfield and Denise Pires. Results and discussion: From the documentary corpus produced three categories of analysis emerged: 1) Work in Health and Work Process in Primary Care; 2) Light Technologies in Primary Health Care: difficulties and possibilities; and 3) Challenges for the use of light technologies in Primary Health Care: in times of interdisciplinarity, work is still multidisciplinary. The results showed that relational technologies are used in an incipient way; the main light technologies used are qualified listening, welcoming, promoting autonomy and co-responsibility, building bonds and longitudinality of care. It was also evident that there are difficulties with the organization of work processes, lack of flow of care in the UBS as well as risk classification, deficiencies in the role of the PHC in ordering care and lack of integration between the NASF and ESF teams. Conclusion: PHC professionals need to focus on light technologies with more emphasis, as these technological arrangements enable the reorganization of the health care model, overcoming the hegemonic biomedical model still so present in health care practices.